Shipping Policy
Shipping Policy
At Medish.in, we aim to provide safe and reliable delivery of your orders across India.
1. Delivery Coverage
We deliver orders to serviceable locations across India. Delivery availability may depend on the customer’s address, product type and courier serviceability.
2. Order Processing
Orders are generally processed after payment confirmation and, where applicable, completion of prescription or other required verification.
Orders may be delayed, modified or cancelled if a product is unavailable, information is incomplete, delivery is not serviceable or regulatory requirements are not fulfilled.
3. Delivery Time
The estimated delivery time will be shown during checkout or communicated after the order is placed
Delivery may be delayed due to courier issues, weather conditions, public holidays, product availability, verification requirements or other circumstances beyond our reasonable control.
4. Shipping Charges
Applicable shipping charges, if any, will be displayed during checkout before the order is confirmed.
5. Order Tracking
Where tracking is available, customers may receive tracking details through SMS, email, WhatsApp or other available communication channels.
6. Medicines & Regulated Products
Certain medicines and healthcare products may require prescription or other verification before dispatch or delivery. Such products will be supplied in accordance with applicable laws and regulatory requirements.
7. Damaged or Incorrect Orders
If you receive a damaged, incorrect or missing product, please contact us as soon as possible with your order number and relevant photographs or other details required for verification.
Resolution will be provided in accordance with our Return & Refund Policy and applicable requirements.
8. Delivery Address
Customers are responsible for providing a complete and accurate delivery address and contact number. Address changes may not be possible after dispatch.
9. Failed Delivery
If delivery cannot be completed due to an incorrect address, recipient unavailability, refusal to accept the order or other customer-related reasons, the order may be rescheduled, returned or cancelled.
10. Contact Us
For shipping or delivery assistance:
Medish Health
Phone: +91 83683 73515
Email: help@medish.in
Website: Medish.in
Address:
26, Chipyana Buzurg, Greater Noida west
Gautam Buddha Nagar, Uttar Pradesh, India.
Support Hours: Monday to Saturday, 10:00 AM to 6:00 PM
This Shipping Policy should be read together with our Terms & Conditions and Return & Refund Policy.